Saturday 13 April 2013

Kecuaian

As salam and Hi


Semalam pergi jumpa doktor kat klinik kesihatan Shah Alam. overall the service is okey until nak ambil jumpa doctor dan seterusnya ambil ubat.  I told the doctor the name of medication that I got from the clinic. First response
1. Ubat tu tak ada kat sini, munkin you are wrong
2. I told her again and again I took the medication in that clinic. And I also told her that the medication can only be obtained when pakar signed the prescription.  The pakar happened to be in so I got the prescription. On the way out, I was looking at the prescription and it was not my name. So I went to the doctor and it happened the file where she wrote my complain was not mind.
3. She did not look at her patient name. The mistake was made by the clerk who registered me.
4. The name on the prescription was changed but the pharmacy tak tahu what the dr wrote. So I have to tell the pharmacy my correct name
5. The attendance card was also given to me and the date on the care was 2/4 when the actual date was 12/4. I believed all the patients that registered was getting the same date on the attendance card because it was not hand written  but stamp

Hi apa nak jadi. terlalu cuai. Itu lah penting nya kita address all our patient by name when we see them.

p/s Dalam semua kecuaian saya bertuah kerana brjumpa pemain badminton negara ABD Rahman satu geng dengan Punch Gunalan


Dr Aishah

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